Joye Collections
Privacy Policy
Elegance Woven For You
Who we are
Joye Collections operates this website. Our address is 281 S N Banerjee Road, New Barrackpore, Kolkata 700131, West Bengal, India. You can contact us at support.joyecollections@gmail.com or on our listed WhatsApp and support number.
Information we collect
When you create an optional customer account, place an order, make an enquiry, submit a product review, or contact us, we may collect your name, email address, optional phone or mobile number, delivery address, profile photo where supplied by your authentication provider, sign-in method, review content and rating, and saved shopping preferences such as cart, wishlist, and recently viewed product references. We do not receive or store your Google password. We may also receive limited technical and analytics information when you have given the relevant consent.
How we use information
We use this information to operate the website, maintain your saved shopping preferences when you sign in, process and communicate about orders, coordinate delivery, provide customer support, moderate reviews, publish approved review content with a privacy-safe display name, and help protect the website and orders from misuse or fraud.
Service providers
We may use service providers that are needed to operate the website, process orders, arrange delivery, provide payment services when online payment is available, and provide technical or analytics services. They receive information only as needed for those services.
Cookies and analytics
Where analytics or similar technical measurement is used, it is subject to the consent choices available on this website. You can update your consent choice through the website controls.
Security and your requests
We use reasonable measures to protect information, but no online system can be guaranteed completely secure. To ask about your information or an order, please email support.joyecollections@gmail.com with enough details for us to assist you.
Applicable law and contact
This policy is governed by applicable law in India. The relevant jurisdiction is West Bengal, India. For privacy or customer-support questions, contact Joye Collections at support.joyecollections@gmail.com, 281 S N Banerjee Road, New Barrackpore, Kolkata 700131, West Bengal, India.