Help & Support
Quick answers for Joye Collections catalog-to-WhatsApp shopping.
FAQ
How do I order?
Open a product, select size and quantity where required, then use Order on WhatsApp to confirm availability and details.
Is online payment available?
No online payment gateway is included in Version 1. Payment discussion happens directly on WhatsApp.
Can I ask about sizing?
Yes. Use Ask on WhatsApp from any product page.
How long does delivery take?
Orders typically dispatch within approximately 1–2 business days. Delivery is typically estimated within approximately 5–7 business days after dispatch, subject to location and practical delays.