Help & Support

Quick answers for Joye Collections catalog-to-WhatsApp shopping.

FAQ

How do I order?

Open a product, select size and quantity where required, then use Order on WhatsApp to confirm availability and details.

Is online payment available?

No online payment gateway is included in Version 1. Payment discussion happens directly on WhatsApp.

Can I ask about sizing?

Yes. Use Ask on WhatsApp from any product page.

How long delivery takes?

Delivery timelines depend on location and product availability. Support can confirm your estimate.